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Privacy Policy

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Last updated: 29/09/2026

DSET respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit dset.co.uk, contact us, subscribe to DSET communications, register an interest in DSET activities, attend or participate in a DSET event, or otherwise interact with us.

 

1. Who we are

DSET is a conference and professional community focused on Defence Simulation, Education and Training.

DSET is operated by:

DSET Ltd
Company number: 12820955
Registered office: 21 St. Andrews Road, Salisbury, Wiltshire, SP2 9NT, United Kingdom

DSET is organised and delivered in conjunction with Ruddy Nice Ltd.

Data controller: [CONFIRM WHETHER DSET LTD, RUDDY NICE LTD OR BOTH AS JOINT CONTROLLERS]

For questions about this Privacy Policy or the personal information we hold about you, please contact:

Email: sofiahargreaves@ruddynice.com

 

2. Information we may collect

Depending on how you interact with DSET, we may collect information including your name, job title, organisation, professional sector, country, email address, telephone number and other contact information.

When you register for an event, apply to speak, exhibit, sponsor, participate in a competition or programme, or make another application to DSET, we may also collect information relevant to your participation.

This may include professional or organisational information, ticket or registration category, dietary or accessibility requirements, event preferences, correspondence and records relating to your booking.

Where payment is required, payment information may be processed by our appointed payment or registration providers. DSET does not necessarily receive or store full payment-card information.

When you use our website, technical information may also be collected, including your IP address, browser type, device type, operating system, approximate location, pages visited, referring website and information collected through cookies and similar technologies.

 

3. How we collect your information

We may collect personal information when you:

register for or attend a DSET event;

submit an enquiry or contact form;

subscribe to DSET news or marketing communications;

apply to speak, exhibit, sponsor or participate in a DSET activity;

participate in surveys, competitions, programmes or feedback activities;

communicate with us by email, telephone, social media or another channel;

visit or interact with our website; or

provide information to one of our authorised event, registration or service partners.

We may also receive professional contact information from publicly available sources or business contacts where it is appropriate and lawful for us to do so.

 

4. How we use your information

We may use your personal information to administer event registrations and bookings, respond to enquiries, provide information about DSET, manage exhibitors, sponsors and speakers, administer event access, provide event services and communicate important information relating to your attendance.

We may also use information to maintain our professional community, manage business relationships, improve our events and website, analyse attendance and engagement, maintain website and information security, meet legal or regulatory obligations and, where permitted, provide information about future DSET events, services and opportunities.

We will not use personal information for purposes that are incompatible with those described in this Privacy Policy unless permitted or required by law.

 

5. Our lawful bases for processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely upon:

Contract — where processing is necessary to provide a ticket, exhibition package, sponsorship arrangement or other service you have requested.

Legitimate interests — where processing is necessary for the legitimate operation, administration, security and development of DSET and our professional relationships, provided those interests are not overridden by your rights and interests.

Consent — for certain marketing communications, cookies or other activities where consent is required. You may withdraw your consent at any time.

Legal obligation — where we need to process information to comply with a legal or regulatory requirement.

Where you voluntarily provide information concerning accessibility, dietary requirements or other information that may constitute special-category personal data, we will process that information only where an appropriate legal basis and condition applies.

 

6. Marketing communications

Where permitted by law, we may contact you with information about DSET conferences, events, programmes, opportunities and related activities that we believe may be relevant to you.

Where consent is required, we will obtain it before sending such communications.

You can unsubscribe from marketing communications at any time by using the unsubscribe link contained within an email or by contacting us at [EMAIL ADDRESS].

Administrative communications relating to an event for which you have registered are not marketing communications and may still be sent where required to deliver the event or service.

 

7. Event photography, filming and recordings

DSET events may be photographed, filmed, streamed or otherwise recorded.

Photographs and recordings may be used for legitimate event documentation, news reporting, promotional activity, social media, future DSET communications and archival purposes.

Where practical, information about photography or filming will be provided at the event.

If you have concerns about appearing in event photography or recordings, please contact the DSET team before or during the event so that reasonable steps can be considered.

Specific sessions or areas may be subject to additional photography or recording restrictions.

 

8. Who we share information with

We may share personal information with trusted organisations that provide services necessary to operate DSET.

These may include website hosting and technology providers, event registration platforms, payment processors, email and communications providers, analytics providers, event venues, event contractors and suppliers, IT and security providers, professional advisers and other organisations assisting with delivery of the conference.

For the new DSET website, Wix.com provides website technology and hosting services.

Event registration may also be provided through a third-party registration platform. Where you use an external registration service, that provider may process personal information in accordance with its own privacy information and/or under instructions from DSET.

We may also disclose information where required by law, court order, regulation or a lawful request from an authorised public authority.

We do not sell your personal information.

 

9. Speakers, exhibitors, sponsors and networking

Certain professional information may be published or shared where this is necessary for participation in DSET.

For example, speaker names, job titles, organisations, photographs and biographies may appear on the DSET website, event programme, event platform or promotional material.

Exhibitor and sponsor organisational information may similarly be made available to attendees.

Where networking functionality is provided, attendees will be informed about how their information will be visible and what controls are available.

 

10. International transfers

Some of the technology companies and service providers used by DSET may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection legislation and that appropriate safeguards are in place where required.

 

11. How long we keep your information

We retain personal information only for as long as it is reasonably required for the purpose for which it was collected, including to satisfy legal, accounting, contractual and operational requirements.

Different categories of information may therefore be retained for different periods.

[INSERT APPROVED RETENTION PERIODS OR LINK TO DSET RETENTION POLICY.]

When information is no longer required, it will be deleted, anonymised or securely disposed of where reasonably practicable.

 

12. Cookies and website analytics

The DSET website uses cookies and similar technologies.

Some cookies are strictly necessary for the website to operate. Other cookies may be used for functionality, analytics or marketing.

Where required by law, optional cookies will not be activated until you have provided consent through our cookie-management system.

You can change your cookie preferences through the cookie settings available on the website.

Further information about individual cookies, their purpose, providers and duration should be provided through the site's Cookie Policy or cookie-management interface.

 

13. Security

We use appropriate organisational and technical measures designed to protect personal information against accidental loss, unauthorised access, alteration, disclosure or misuse.

Access to personal information is restricted to people and organisations who have an appropriate need to use it.

However, no internet-based system can be guaranteed to be completely secure.

 

14. Your data-protection rights

Depending on the circumstances, UK data protection law may give you the right to:

access the personal information we hold about you;

ask us to correct inaccurate or incomplete information;

ask us to erase certain personal information;

ask us to restrict how your information is used;

object to certain processing;

receive certain information in a portable format;

withdraw consent where processing is based upon consent; and

raise a complaint about how your personal information has been handled.

Some of these rights are subject to legal limitations and may not apply in every circumstance.

To exercise a right, contact us at [PRIVACY EMAIL ADDRESS].

We may need to verify your identity before responding to a request.

 

15. Complaints

If you have concerns about how DSET has handled your personal information, please contact us first so that we have an opportunity to address them.

You also have the right to complain to the UK supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk

 

16. Third-party websites

The DSET website contains links to websites operated by other organisations.

DSET is not responsible for the privacy practices or content of those websites. You should review the relevant privacy information when visiting an external service.

 

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to DSET, our website, our services, our technology providers or applicable law.

The latest version will always be published on this page and the date of the most recent revision will appear at the top.

 

18. Contact us

For privacy enquiries or requests concerning your personal information:

DSET Ltd
21 St. Andrews Road
Salisbury
Wiltshire
SP2 9NT
United Kingdom

Email: sofiahargreaves@ruddynice.com

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